Question 1

Which areas of Dubai and the UAE do you serve?

Accepted Answer

HFM Facilities serves all areas of Dubai, including residential towers, commercial buildings, villas, retail units and hospitality properties. Contact us to confirm availability for your specific location.

Question 2

How quickly can you respond to urgent maintenance requests?

Accepted Answer

Our average emergency response time is 60 minutes for urgent AC, electrical, plumbing and general maintenance failures. We operate 24 hours a day, 7 days a week with standby teams. For an active emergency, call +971 55 356 8358 directly instead of submitting a form.

Question 3

What is included in an annual maintenance contract?

Accepted Answer

An HFM annual maintenance contract includes scheduled preventive visits, AC servicing, electrical and plumbing inspections, general condition checks and priority emergency response. Plans are tailored to the property type and size, and pricing is provided on request after a free site assessment.

Question 4

What property maintenance services do you provide?

Accepted Answer

HFM Facilities provides 16 services: MEP, HVAC, electrical, civil works, cleaning, pest control, painting, water tank cleaning, marble polishing, landscaping, swimming pool maintenance, fit-out, renovation, property maintenance, emergency call-outs and annual maintenance contracts — all from one provider.

Question 5

Do you maintain apartments, villas and commercial properties?

Accepted Answer

Yes. We maintain residential apartments, villas, commercial offices, retail units, hospitality properties, healthcare facilities and industrial buildings across Dubai. Each property is given a maintenance schedule matched to its systems, occupancy and compliance requirements.

Question 6

How do I request a quotation?

Accepted Answer

Request a free quotation by clicking Get Free Quote on any page, calling +971 55 356 8358, messaging us on WhatsApp, or emailing hfmfacilities.ae@gmail.com. Share your property type, location and required services and we will send a written quotation within one business day.

Frequently asked questions.

Frequently asked questions.

Let's keep your property flawless.